Inactive accounts have payments auto-canceled after 6 months

Needs-based pricing; people with fewer funds get better pricing

No-pressure marketing: no popups, no limited-time deals

Functional demos on home page before signup, so you know what you're signing up for

Full refund if the value of the service isn't realized within the first 30 days

Pages (1, 2) explaining how to run equivalent services yourself, on your own systems

Page explaining the secrets behind how our service works, so we can push the industry forward together

Simple ToS and privacy: no selling user data to 3rd parties, no spying, we don't own your data

We contribute code that is supplemental to the open-source ecosystem (1, 2)

As an open startup, we show our financial health on a public dashboard

Human-powered customer support delivered in 24 hours, no AI chatbot runaround

Easy to unsubscribe, easy to cancel payments, easy to export data, easy to delete account

10% of profits in excess of $10k/month will be sent to key open source dependencies

If company shuts down, our core code will be open sourced so anyone can clone us

Prioritize 10-year vision over quarter by quarter profit maximization