Inactive accounts have payments auto-canceled after 6 months
Needs-based pricing; people with less means gets better pricing
No-pressure marketing: no popups, no limited-time deals
Functional demo on home page before signup, so you know what you're signing up for
Full refund if the value of the service isn't realized within the first 30 days
Page explaining how to run an equivalent service yourself, on your own system
Page explaining the secrets behind how our service works, so we can push the industry forward together
Simple ToS and privacy: no selling user data to 3rd parties, no spying, we don't own your data
We contribute libraries that are supplemental to our service to the open-source ecosystem
As an open startup, we show our financial health on a public dashboard
Human-powered customer support delivered in 24 hours, no AI chatbot runaround
Easy to unsubscribe, easy to cancel payments, easy to export data, easy to delete account
10% of profits in excess of $10k/month will be sent to key open source dependencies
If company shuts down, our core will be open sourced so anyone can clone us
Prioritize 10-year vision over near-term profit maximization